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PLEASE NOTE: Customer Service will be closed December 23–26 & December 30–January 2.

As the countries largest manufacturer of down and down alternative bedding, we would love to hear from you. Fill out the form below, and we'll get back to you as soon as we can!

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c/o DOWNLITE eCommerce Team
8153 Duke Blvd
Mason, OH 45040

For urgent matters, we can be reached by phone Sunday through Friday from 10 AM to 4 PM, EST: 1-855-769-3696.

If you are not getting the help you need or not satisfied with the support - please contact Stefan Hunter, Director of eCommerce.